Topic 3 How to ensure effective communication between the participants and different generations.

1.Consider your audience: Who? Be aware

Transparency – direct, honest communication

2.Practice active listening: full attention in a communication exchange

Equality – having social sensitivity

3.Make your message as clear as possible: Use the 5C’s

Optimism – keep a positive outlook

4.Use the right medium or platform: choose the platform accordingly

Environment – where are you communicating

This Photo by Unknown Author is licensed under CC BY