Topic 4 Ways to overcome them and how to use generational knowledge.

  • Learn how to navigate intergenerational relationships.
    • Individualise your approach when meeting people. Figure out what they can bring to the space that no one else can bring.
    • Use knowledge of generational characteristics to recognise and acknowledge differences instead of assigning a judgment or value statement.
    • Interactions should be approached with a sense of curiosity and an open mind. Ask questions to listen and understand, not to formulate a response. 


Overcoming the practical challenges.

⮚EPALE (Electronic Platform from Adult Learning in Europe) 2020 suggests holding a separate meeting with the different age groups involved before bringing everyone together; this will assist in discovering what the challenges and needs may be from an individual and organizational perspective.

Questions to consider in these meetings:

  • Fears, concerns, and similarities of each generation;
  • What are the differing needs and support;
  • Find a mutually agreeable time and suitable venue to meet;
  • Find accessible venues or online platforms;
  • Identify mixed abilities between the groups;
  • Address and challenge preconceived assumptions about each other in a friendly manner;
  • Recognise different styles of communication between the different age groups.



A 6-step guide to a successful intergenerational program.

  1. Focus on community outreach: recruitment requires a dedicated team member for organising the program and identifying socially isolated older adults.
  2. Remove barriers: be aware of any mobility and transportation limitations to consider and provide the applicable options.
  3. Accessibility matters: ensure that the materials and tools are accessible for participants that may face communication challenges.
  4. Educate participants: to achieve long term goals it is important to provide the background information and needs of each generation, to build confidence and put both generations at ease.
  5. Keep it fun and informal: it is suggested that interactions should start informally by providing a familiar space and maximising social opportunities.
  6. Use a strengths-based approach: Build an intergenerational program that places equal value, strengths and preferences for all participants.